Principle 1 – Customer focus
Principle 2 – Leadership
Principle 3 – Involvement of people
Principle 4 – Process approach
Principle 5 – System approach to management
Principle 6 – Continual improvement
Principle 7 – Factual approach to decision making
Principle 8 – Mutually beneficial supplier relationships
Recoveri Quality Management Model
Key benefits: Applying the principle of customer focus of a quality management system typically leads to :
Leaders establish unity of purpose and direction of the organisation. They should create and maintain an internal environment in which people can become fully involved in achieving the organisation’s quality management system objectives.
Key benefits: Applying the principle of leadership typically leads to :
People at all levels are the essence of an organisation and their full involvement enables their abilities to be used for the organisation’s benefit.
Key benefits: Applying the principle of involvement of people typically leads to :
The desired result is achieved more efficiently when activities and related resources are managed as a process.
Key benefits: Applying the principle of process approach typically leads to :
Identifying, understanding and managing interrelated processes as a system contributes to the organisation’s effectiveness and efficiency in achieving its objectives.
Key benefits :
Applying the principle of system approach to management typically leads to :
Continual improvement of the organisation’s overall performance should be a permanent objective of the organisation.
Key benefits :
Applying the principle of continual improvement typically leads to :